Privacy Policy
Last updated: February 2026
1. Introduction
Jambi School ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and profile details
- School Information: School name, address, contact details, and settings
- Student Data: Names, enrollment information, attendance records, grades, and guardian contacts
- Staff Data: Employee information, roles, and permissions
- Financial Data: Fee structures, payment records, and invoices
- Usage Data: How you interact with our platform, including access logs and feature usage
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our school management services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your data. For SaaS deployments, data is stored on secure cloud infrastructure with encryption at rest and in transit. For self-hosted deployments, you are responsible for implementing appropriate security measures on your own infrastructure.
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Schools can request data export or deletion at any time. After account termination, we may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Export your data in a portable format
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
8. Children's Privacy
Our platform is designed for use by educational institutions. Schools are responsible for obtaining appropriate consent from parents or guardians before entering student information into the system. We do not knowingly collect information from children without proper authorization.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at our contact page or email us at privacy@jambischool.com.